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abr 2025

Service disruption due to an error in a load balancer.
Resolvido30 minutos
  • Resolvido
    UTC
    Resolvido

    As part of the previous operations, a load balancer was removed by mistake. After several deployments due to new functionality, those new deployments were inaccessible from the internet.
    Because the removal went unnoticed, subsequent rollouts silently failed.

  • A investigar
    UTC
    A investigar
    We are currently investigating this incident.
Service disruption due to infrastructure update
Resolvido43 minutos
  • Resolvido
    UTC
    Resolvido
    This incident has been resolved.
  • A investigar
    UTC
    A investigar

    From 04:47 to 05:30 UTC, our service was completely unavailable due to a networking configuration issue introduced during a one-time infrastructure modernization effort. This update aimed to make our systems more replicable across multiple regions but unintentionally caused all services to become unreachable. The issue was identified and resolved, and full service was restored by 05:30 UTC.

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