Playtomic - Academy Service Degradation – Detalles del incidente

Sistemas funcionando con normalidad

Academy Service Degradation

Resuelto
Rendimiento degradado
Iniciado el hace 12 mesesDuró alrededor de 12 horas

Afectado

Academy

Rendimiento degradado de 7:10 PM a 6:50 AM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    Resolution: Our team mitigated the issue and service is now stable.

    Next steps: We are investigating the root cause to prevent similar occurrences.

  • Identificado
    UTC
    Identificado

    We experienced a partial service degradation affecting the Academy product.

    During this period, the service remained operational for most clubs, but some users faced reduced performance and functionality issues.

    Impact: The majority of clubs were able to continue using Academy without interruption. However, a subset of clubs encountered degraded functionality.