Playtomic - Partial downtime in some clients due to DNS record recreation – Detalles del incidente

Sistemas funcionando con normalidad

Partial downtime in some clients due to DNS record recreation

Resuelto
Rendimiento degradado
Iniciado el hace alrededor de 1 añoDuró 10 minutos

Afectado

Playtomic

Rendimiento degradado de 3:55 PM a 4:05 PM

Actualizaciones
  • Resuelto
    UTC
    Resuelto

    This incident has been resolved and the new DNS record has been fully propagated in all the clients

  • Identificado
    UTC
    Identificado

    An internal DNS record was recreated and some clients were unable to connect to our database. We need to wait until the new record is propagated to all the clients. This is only affecting the clients that don't have the DNS record cached.