Playtomic - Notice history

Internal network error.

This incident has been resolved on our side.

AWS is still investigating on their end.

Most systems are operational. Some API integrations may still experience connectivity issues.

AWS is still investigating on their end.

Traffic was redirected via different routers to avoid the affected AWS components.

Restoring our applications one by one.

AWS CloudFront global connectivity issues.

AWS report:
Increased 5xx Errors

Jul 16 1:44 AM PDT We are investigating increased 5xx errors for Cloudfront customers utilizing VPC Origins connectivity.

A misconfiguration when applying new security measures for the Playtomic Manager infrastructure.

Configuration error on the primary load balancer.