Users report difficulties when login via Playtomic App

Resolved

Degraded performance

Started 9 months agoJanuary 14, 2026Lasted 11 hours 35 minutesJanuary 14, 20269:25 PMJanuary 15, 20269:00 AMUTC

Affected

Playtomic

Updates

Resolved
January 15, 2026 at 9:00 AMUTC
Resolved
January 15, 2026 at 9:00 AMUTC
This incident has been resolved.
Identified
January 15, 2026 at 8:15 AMUTC
Identified
January 15, 2026 at 8:15 AMUTC
We have identified the source of the issue and are working on a fix. Users affected <10% of the user base
Update
January 14, 2026 at 10:15 PMUTC
Update
January 14, 2026 at 10:15 PMUTC
We are currently investigating this incident.
Investigating
January 14, 2026 at 9:25 PMUTC
Investigating
January 14, 2026 at 9:25 PMUTC
We are currently investigating this incident.

Playtomic - Users report difficulties when login via Playtomic App – Incident details